Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 14 days after you receive any online course product. If 14 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible to return an online course product for a refund, the customer must have made every attempt to complete the course to receive a return. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you are seeking an refund, send us an email at our contact email address on this website. Once your online course is no longer active, we will send you an email to confirm. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.